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Experience

CG RESUME

(2 Years 5 Months)

Project:-1 - Citi Bank LOB (NAM/APAC/EMEA/SGP) - SRE Practices Engineering [2.2 Years]

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Project:-2 - Paypal LOB (NAM) - SRE Practices Assessments - To build End-to-end SRE Observability Monitoring. [3Months]

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Infrastructure Automation: Developing and maintaining automation tools for infrastructure deployment,

monitoring, and management.

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Reliability Engineering: Improving system performance, reliability, and availability through proactive

monitoring, alerting, and troubleshooting.

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Service Level Objectives (SLOs): Establishing, tracking, and maintaining service level objectives for

critical systems and services.

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Incident Management: Responding to and managing incidents by identifying root causes and

implementing remediation measures to prevent future incidents.

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Capacity Planning: Forecasting and managing system capacity to ensure that systems can handle

expected traffic and usage.

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Continuous Improvement: Identifying areas for improvement and implementing changes to increase

system reliability, availability, and performance.

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Security: Ensuring the security of systems and services through regular vulnerability assessments,

penetration testing, and implementing security best practices.

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Cloud Infrastructure: Working with cloud infrastructure providers to deploy and manage systems in the

cloud.

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Configuration Management: Managing system configurations to ensure that systems are properly

configured and maintained.

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Process Improvements: Identifying and implementing process improvements to increase efficiency and

reduce errors in system management and operations.

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Tools & Skills:

Automation: Shell, Python (Script for scraping & and converting)

Observability: Grafana, Prometheus, Splunk, ELK, ITRS, AppDynamic, BMC, Tableau

CI/CD: Jenkins, uDeploy, Bitbucket, LightSpeed, Starfleet, Ansible Playbook

Cloud Technologies: Openshift ECS Clusters, Linux VM, EKS

Anomaly Detection: Prophets ML & Mimir Tool for Alerting with Dynamic Threshold

Dashboard Development: Grafana Enterprise, PromQL, Prometheus

Collaboration: Cross-functional teamwork, stakeholder communication

(1 Years)

DevOps & Infra

Infrastructure Specialist

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- Collaboration: Cross-functional teamwork, stakeholder communication

- Established infrastructure for self-hosted e-commerce websites.

- Which including platforms like WordPress, Wix, AWS, and Azure, E2E Cloud Services.

- Managed projects meticulously, considering budget, and costs, and ensuring timely closure.

- Conducted seamless backend and frontend integrations using CICD tools such as Jenkins and Ansible.

- Installed and configured open-source applications to guarantee GDPR compliance.

- Utilized a range of tools including SVN, Git, Mattermost, WordPress, Jitsi, Datadog, Sentry, and more.

- Managed domains, DNS, and VPN security for eight domains, optimizing operational processes.

- Oversaw servers from AWS, E2E, Azure, and a Swiss-based data centre (Infomaniak).

- Deployed AI and ML models on both Windows and Ubuntu servers, collaborating with Data Engineers.

- Automated accounting systems, integrating GST portals for invoicing and Eway billing.

- Streamlined e-commerce site processes, focusing on error-free invoicing and operational efficiency.

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Tools & Skills:

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- Infrastructure setup for e-commerce platforms

- Project management with budget and cost considerations

- Backend and frontend integrations using CICD tools

- Open-source application installation and configuration

- Proficient use of SVN, Git, Mattermost, WordPress, Jitsi, Datadog, Sentry, etc.

- Domain, DNS, and VPN management for optimized processes

- Server management across various platforms

- AI and ML model deployment on Windows and Ubuntu servers

- Automation of accounting systems and GST portal integration

- Streamlining e-commerce site processes for error-free operations

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(10 Months)

Site Reliability Engineer

Software Developer

Bangalore,- KA - 560102

- Led the structuring of SRE teams and supervised Junior DevOps L1 support responsibilities.

- Ensured the availability, latency, performance, efficiency, change management, monitoring,

emergency response, and capacity planning within the team.

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Key Responsibilities:-

- Worked with a variety of tools such as Jira, Wiki.js, Grafana, Kibana, ELK, AWS, Datadog, Clavertap, Sentry, and Pagerduty.

- Proficient in K8s for monitoring, basic knowledge of Python and JavaScript, PWA for Infra-Monitoring, and worked with databases like PostgreSQL, MongoDB, MySQL, Prometheus, etc.

- Provided support to both technical and non-technical departments.

- Debugged bugs and escalated based on priorities, referencing feature release documents and SOP (Run-book).

- Maintained 24/7 on-call availability to meet SLA requirements.

- Generated reports using Jira, integrated Slack alerts, utilised spreadsheets, and automated emails through Google scripts and other online document plugins.

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Tools & Skills:

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- Team structuring and management

- Comprehensive knowledge of SRE responsibilities

- Proficient use of tools like Jira, Wiki.js, Grafana, Kibana, ELK, AWS, Datadog, Clavertap, Sentry, Pagerduty

- Expertise in K8s for monitoring and basic Python and JavaScript skills

- Experience with databases including PostgreSQL, MongoDB, MySQL, Prometheus, etc.

- Effective debugging and bug escalation based on priorities

- 24/7 on-call availability for SLA maintenance

(10 Months)

Site Reliability Engineer

Software Developer

Bangalore,- KA - 560102

- Led the structuring of SRE teams and supervised Junior DevOps L1 support responsibilities.

- Ensured the availability, latency, performance, efficiency, change management, monitoring,

emergency response, and capacity planning within the team.

​

Key Responsibilities:-

- Worked with a variety of tools such as Jira, Wiki.js, Grafana, Kibana, ELK, AWS, Datadog, Clavertap, Sentry, and Pagerduty.

- Proficient in K8s for monitoring, basic knowledge of Python and JavaScript, PWA for Infra-Monitoring, and worked with databases like PostgreSQL, MongoDB, MySQL, Prometheus, etc.

- Provided support to both technical and non-technical departments.

- Debugged bugs and escalated based on priorities, referencing feature release documents and SOP (Run-book).

- Maintained 24/7 on-call availability to meet SLA requirements.

- Generated reports using Jira, integrated Slack alerts, utilised spreadsheets, and automated emails through Google scripts and other online document plugins.

​

Tools & Skills:

​

- Team structuring and management

- Comprehensive knowledge of SRE responsibilities

- Proficient use of tools like Jira, Wiki.js, Grafana, Kibana, ELK, AWS, Datadog, Clavertap, Sentry, Pagerduty

- Expertise in K8s for monitoring and basic Python and JavaScript skills

- Experience with databases including PostgreSQL, MongoDB, MySQL, Prometheus, etc.

- Effective debugging and bug escalation based on priorities

- 24/7 on-call availability for SLA maintenance

Education

2015 - 2017

UNIVERSITY NAME

Degree Level

University Location

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2012 - 2015

UNIVERSITY NAME

Degree Level

University Location

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.

 

I’m a great place for you to tell a story and let your users know a little more about you.

Professional skillset

Entrepreneurial Mindset

Go-to-Market Planning

Teamwork & Collaboration

Digital Analytics

Languages

English (native)

French (proficient)

Spanish (proficient)

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